Are You Focusing on Keeping Excellent Customers?Share
Are there certain customers that come to your place of business often enough that you know them by name? These are also the customers that probably bring things like baked goods for your employees every time they come. In addition, maybe at Christmastime those excellent customers even bring little gifts. Just as important, they are probably a great reason that your business is successful. For example, those favored customers have more than likely recommended your services to their friends.
With that in mind, you are likely trying to think of ways that you can show appreciation to these customers that have actually become like friends. From giving those valued customers a good deal to buying them best customer appreciation gifts, here are some ideas that might help you.
Start with a Break on Cost - Since these favorite customers help your business to succeed, you certainly want to keep them coming to your place of business, don't you? One way to do that is to give them a break on the total cost of the service they will use. For example, if you sell paint to a professional painter, consider offering a deal he or she can't turn down. Or, even offer him or her a free can of paint for every two or three cans that are purchased. You get the picture.
Provide other good deals, too. For instance, let your customer know that he or she is getting the same price that your workers get. In other words, show the valued customer that they are part of your team.
Give Unique Gifts - Anticipate times when you can give those valued customers gifts of appreciation. For example, with the Fourth of July coming up, consider ordering cakes that are decorated in an American theme. Order enough for each of your favorite customers to take home with them before the day arrives. Christmas is another time when you can show appreciation in the form of a unique gift for your customers.
For example, a beautiful Christmas decoration for the customer's home would more than likely be a great gift. If your budget can allow it, think of giving Christmas wreaths. Or, go with a unique gift that represents your business. For example, if you own a Mexican food restaurant, consider giving your valued customers colorful pinatas full of candy. Not only will they love that gift, but so will their families.